Return & Warranty Claim

At Aireo Sports, we take pride in delivering high-performance pickleball paddles backed by superior customer care. Please review our warranty and return policy below.

30-Day Return Policy

Unused Items:

  • Returns accepted within 30 days of purchase
  • Paddle must be unused, undamaged, and in original packaging
  • Proof of purchase required
  • Customer covers return shipping unless item arrived damaged or incorrect

30-Day Play Test Option:

  • Paddle can be returned within 30 days of purchase
  • Partial refund (25% restocking fee applies)
  • Customer covers return shipping costs
  • Paddle must show only normal wear; no significant damage or heavy use
  • Returns require prior authorization (RMA number)
  • Refund issued within 10 business days upon inspection
  • If return is refused, customer can opt to pay shipping to have paddle returned

Returns from Other Sellers:

  • If you purchased your paddle from an authorized Aireo Sports dealer or marketplace (e.g., Amazon), please initiate the return directly through the seller you purchased from.
  • Returns should be processed according to the original seller's return policy.

Warranty Policy (6-Month Limited)

Warranty Coverage:

  • Covers manufacturer defects and workmanship issues

Not Covered:

  • Normal wear and tear (grips, edge guards, paddle face/core)
  • Cosmetic issues or graphics fading
  • Damage from impacts with ground, paddles, or other objects
  • Abuse, misuse, negligence, or unauthorized modifications
  • Edge damage without protective guards
  • Rattling not affecting performance
  • Commercial or rental use
  • Demo, blemished, second-grade paddles
  • Purchases from unauthorized dealers
  • FINAL SALE: All items purchased during a sale or special promotion are considered final sale and are not eligible for return or exchange

Paddle Registration Form

CLICK HERE TO REGISTER FOR WARRANTY

Warranty Eligibility & Registration:

  • Warranty valid for 6 months from original purchase date
  • Applies only to original purchaser; non-transferable
  • Proof of purchase required (receipt or bank/credit statement)
  • Paddles must be registered within 30 days of purchase
- Direct purchases from www.aireo-sports.com are automatically registered
- Purchases from Authorized Dealers or marketplaces (e.g., Amazon) require manual registration

Warranty Claim Process

  • Submit clear photographic or video evidence of defects
  • Include proof of purchase and detailed paddle information
  • Warranty claims reviewed within one week
  • Replacement paddles carry no additional warranty beyond the original warranty duration
  • Approved replacements ship within 10 business days
  • Aireo Sports maintains sole discretion in all warranty claim decisions


Warranty terms are subject to change without prior notice. Please check our website or contact us for the most up-to-date information.

CLICK HERE TO SUBMIT A CLAIM

Claims and Support:

  • Contact support@aireo-sports.com for assistance
  • All claims reviewed on a case-by-case basis
  • Allow 1-2 weeks for claim processing

Warranty Claim Form

Our Commitment to You

At Aireo Sports, we consider our customers part of our team. If you have questions or encounter issues related to your paddle, warranty, or return policy, please don’t hesitate to reach out. We’re here to assist you and ensure your satisfaction.

Thank you for choosing Aireo Sports. We appreciate your trust and are dedicated to delivering the best quality and service to our valued customers!